As a Customer Service Representative, you are part of a commited team within an informal organization. Besides, you're not only working in an international organization, but you're also working with colleagues with diverse backgrounds.
- You are the first point of contact and manage the relationship with a customer oriented focus.
- You are responsible for the entire order management process, from order entry to delivery.
- You solve all order-related issues, for example logistic and administrative complaints, returns and rush orders.
- You take care of logistics, including guarding the costs.
- You ensure back-up support when needed.
- You control the inventory in order to allocate inventory to orders.
A challenging and varied role within a large international organization. The salary is competitive and depends on age and experience.